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Better Agency Client Service: How to Lead with Empathy, Strategy, and Proactivity

Laura Schiele
Laura Schiele
Jan 15, 2026 7:30:00 AM

At Jordan Digital Marketing, great account management combines performance and partnership. We believe the strongest client relationships are built on three foundational pillars: Empathy, Strategy, ...

All articles from Laura Schiele

Better Agency Client Service: How to Lead with Empathy, Strategy, and Proactivity
Culture
• Jan 15, 2026 7:30:00 AM

Better Agency Client Service: How to Lead with Empathy, Strategy, and Proactivity

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Moving into Cookie-Less Measurement: 7 Takeaways
Marketing Strategies
• Apr 2, 2024 5:03:53 PM

Moving into Cookie-Less Measurement: 7 Takeaways

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Keys to Good Advertising Account Analysis
Marketing Strategies
• Oct 5, 2023 8:45:00 AM

Keys to Good Advertising Account Analysis

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Performance Marketing Management: Dos and Don’ts
Marketing Strategies
• Aug 17, 2023 11:03:00 AM

Performance Marketing Management: Dos and Don’ts

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4 Characteristics That Make and Break an Account Manager
Marketing Strategies
• Aug 15, 2023 10:16:58 AM

4 Characteristics That Make and Break an Account Manager

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JDM Training Takeaways: 7 Advanced Tips for Paid Account Audits
Facebook Advertising
• Jul 20, 2023 12:16:54 PM

JDM Training Takeaways: 7 Advanced Tips for Paid Account Audits

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1st-Party Data: An Advertising Guide
Marketing Strategies
• Oct 27, 2022 12:35:01 PM

1st-Party Data: An Advertising Guide

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Google Q2 Earnings Miss: Economic Headwinds, Timid Marketers
General
• Jul 27, 2022 11:15:04 AM

Google Q2 Earnings Miss: Economic Headwinds, Timid Marketers

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Facebook B2B Marketing: A Whole New (Cost-Effective) World
Facebook Advertising
• Jul 12, 2022 12:33:58 PM

Facebook B2B Marketing: A Whole New (Cost-Effective) World

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Google's Enhanced Conversions: What Is It & How to Set It Up
Paid Search
• Mar 3, 2022 9:56:13 AM

Google's Enhanced Conversions: What Is It & How to Set It Up

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Click Through Reads #58: Gen Z Marketing Reports & Opportunities
Click Through Reads
• Feb 17, 2022 2:08:41 PM

Click Through Reads #58: Gen Z Marketing Reports & Opportunities

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Click Through Reads #57: Snapchat's AR Shopping, TikTok's Instant Pages
Click Through Reads
• Feb 10, 2022 1:56:36 PM

Click Through Reads #57: Snapchat's AR Shopping, TikTok's Instant Pages

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Click Through Reads #56: Bing, Twitter Launch Ad Updates
Click Through Reads
• Feb 4, 2022 7:51:00 AM

Click Through Reads #56: Bing, Twitter Launch Ad Updates

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What to Know About Google’s Performance Max Campaigns
Paid Search
• Feb 2, 2022 1:06:24 PM

What to Know About Google’s Performance Max Campaigns

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Click Through Reads #55: New Meta Policy Outlines
Click Through Reads
• Jan 21, 2022 1:30:00 PM

Click Through Reads #55: New Meta Policy Outlines

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Click Through Reads #54: Image Extension Requirements and Placement Exclusions
Click Through Reads
• Jan 14, 2022 12:00:37 PM

Click Through Reads #54: Image Extension Requirements and Placement Exclusions

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How to Track Facebook Conversions for Zoom Webinars
Facebook Advertising
• Sep 14, 2020 9:00:00 PM

How to Track Facebook Conversions for Zoom Webinars

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Laura Schiele
Laura Schiele

Laura has over a decade of experience in paid media strategy and execution in both agency and in-house accounts and uses advanced analytics skills to scale growth within efficiency goals across Google, LinkedIn, Facebook, and more. Laura, a frequent contributor to Search Engine Land and a regular panelist on the SMX series of events, manages a large team of paid media experts remotely from her home in Salt Lake City.

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